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PURCHASING CONDITIONS

HOW TO BUY

Shopping in our online shop is very simple: just choose an item, add it to your basket by clicking on the shopping cart icon and process your order using the payment method indicated.

Our online shop is divided into two shopping sections.

1-Gourmet Gifts (Household goods, gifts and gourmet products)

2-Lunches and Dinners (Food prepared at the moment with delivery at home), programmed shipments in day and refrigerated.

They are independent sections and products from both sections cannot be purchased in the same order.

“DOÑA FRANCISQUITA CATERING MÁLAGA – ALTA COCINA A DOMICILIO”, C/ Antonio Alcaide Sánchez, 11 – 29620 Torremolinos (Málaga), SPAIN with NIF B-29494606, carries out the production, sale and distribution of the products offered in this online shop.

The sales operations will be understood to be carried out at C/ Antonio Alcaide Sánchez, 11 – 29620 Torremolinos (Málaga), SPAIN.

HOW TO PAY

You can pay for your purchases using:

  • VISA or Mastercard, Amex through the BBVA payment gateway, or through one of our express payment options.

SHIPPING COSTS

Our shipping costs are divided into two shopping sections.

1) Gourmet Gifts (Household goods, gifts and gourmet products).

2) Lunches and Dinners (Meals prepared on the spot with home delivery), scheduled day and refrigerated deliveries.

These are separate sections and products from both sections cannot be purchased in the same order.

Below we detail the delivery charges for each case:

1) Gourmet gifts

Málaga:

  • Free delivery to Torremolinos and Malaga city centre for purchases over 50’00€.
  • Free delivery outside Torremolinos and Malaga city centre (except Balearic Islands) for purchases over 90’00€.
  • Orders under 50’00€ in Torremolinos and Malaga city centre, delivery charges are 4,90 €.
  • Orders outside Torremolinos and Malaga city centre (except Balearic Islands, Canary Islands, Ceuta and Melilla), delivery charges are 8,90 €.
  • Orders Balearic Islands (no refrigerated products are shipped) consult price.
  • We do not ship to the Canary Islands, Ceuta and Melilla.
  • Orders outside Spain (no refrigerated products are shipped) consult price. We do not ship to England or Switzerland.

2) Lunch and Dinner

Delivery charges depend on the distance between our workshop and your home.

  • Consult shipping costs
  • We do not ship to the Canary and Balearic Islands.

DELIVERY TIME FOR GOURMET GIFTS

1) Gourmet gifts

  • The delivery time is 24-48 (in December may vary) hours throughout the peninsula (subject to product availability).
  • Deliveries only from Monday to Friday except holidays.
  • Check delivery time for shipments to the Balearic Islands and outside Spain.
  • Deliveries within the province of Malaga, are made internally but the rest are made by the transport company Envialia and Seur for cold shipments, so there may be incidents, circumstances or setbacks beyond the control of Doña Francisquita Catering Malaga.
  • If at the time of delivery on the day established by the client there is no one to receive it, the next shipment will be paid by the client.
  • We have an express delivery option (only within Torremolinos and Malaga city centre) (Monday to Sunday) which is delivered within two hours of receiving the order.

Collection in shop: 24-48 hours after the order has been placed.

 2) Lunch and Dinner

Your order is delivered on the selected date (Monday to Friday) before 13:30 hrs..

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More than 30 years of experience in all types of catering services… Wedding Catering, Corporate Catering, Private Catering and Home Catering.

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An incentive of 13,928.50 € has been received from the Agency for Innovation and Development of Andalusia IDEA, of the Andalusian Regional Government, co-financed 80% by the European Union through the European Regional Development Fund, ERDF for the implementation of the project “Implementation of the ERP Microsoft DYNAMICS NAV” with the aim of ensuring a better use of information technologies.

Grant to compensate for the extra cost of natural gas and/or electricity for SMEs and self-employed workers particularly affected by the exceptional increase in prices caused by the impact of Russia’s war of aggression against Ukraine. Support crisis repair in the context of the COVID-19 pandemic and prepare for a green, digital and resilient recovery of the economy (REACT-EU).

Doña Francisquita Catering has received support from the European Union under the FEDER Operational Programme for Andalusia 2014-2020, financed as part of the Union’s response to the COVID-19 pandemic (REACT-EU), to offset the additional costs of natural gas and/or electricity for SMEs and self-employed individuals particularly affected by the increase in prices of natural gas and electricity caused by the impact of Russia’s aggression against Ukraine.

The project is part of the incentives program for self-consumption and storage, using renewable energy sources, as well as the implementation of renewable thermal systems in the residential sector within the framework of the Recovery, Transformation and Resilience Plan, financed by the European Union – NextGenerationEU.

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